Terms & Conditions
TOURS TREMS and CONDITIONS
RESERVING YOUR TOUR
To reserve a place on a Land Tour, a reservation fee of $100 per person is required. We accept waitlist reservations on most tours. The full reservation fee is required to secure a place on the waitlist. You must, at the time of reservation, provide Global Gate Travel with your name and birthday exactly as it appears on the form of identification you plan to use. Travelers must be at least six years of age.
TERMS OF RESERVATIONS
The reservation fee is fully refundable if you cancel within 48 hours of booking the tour. After 48 hours, Cancellation fees apply (see “refunds & Cancellations” section). Reservations made fewer than 48 hours prior to the final payment due date (see “making payments” section) will be refundable up until the final payment due date for the tour. Prior to the final payment due date, you may change your reservation to a new tour for a rebooking fee of $50 (which must be collected at time of rebooking) plus any difference in tour price due to price increases, changes in travel season or tour. If you have purchased travel protection, you will also be responsible for any additional cost as the price of the travel protection package will be based on the new tour price, which must be collected at the time of rebooking. Terms & Conditions in place at the time of rebooking will apply to all changed reservations.
Your final payment is due 45 days prior to departure. Tour Cancellation and Interruption travel protection may be purchased up until the final payment due date for your tour. All checks and money orders should be made payable to “Global Gate Travel”. Please note that a $75 late fee will automatically be applied to accounts for which payment is not received by the final payment due date. If you are making payment by check, payment needs to arrive no latter than 7 days after making tour reservation, if it is a final payment check needs to arrive to Global Gate Travel by final payment date. In addition, a $30 fee will be added for any check returned to us by your bank and/or for any requested transactions. Global Gate Travel reserves the right to cancel a reservation if payment is not received on time, in which case Cancellation fees will apply. In the unlikely event that an invoice is not received, payment is still due as stated above. Global Gate Travel will mail final travel documents only after your account has been paid in full and your completed confirmation statement has been received. All payments are due in U.S. dollars.
Prices are per person based on double occupancy. For the most up-to-date pricing please see our website. All prices are in U.S. dollars. Global Gate Travel cannot be held responsible for fluctuations in exchange rates when calculating refunds due to trip Cancellations.
Travel agents with a valid ARC or IATA number will receive a 10% commission for any reservations they make for referring a new customer to Tours of Tallahasse. Travel agent commission is not combinable with promotional discount, past travel credits or the group coordinator travel program benefits.
Tours of Tallahassee requires at least one member of the traveling party to be under the age of 18. Travelers younger than 18 years old (herein “child” or “children”) on the departure date must be accompanied by an adult throughout the duration of the vacation. Tours of Tallahassee welcomes children 6 and older. Child discounts may be available and vary by tour and age. Please contact Tours of Tallahassee for details. Tours of Tallahassee makes every effort to accommodate children on tour; however Tours of Tallahassee cannot provide child-care items (such as but not limited to car seats, high chairs and strollers). If a child will be traveling with adults other than the parent, a notarized letter must be written by the parent granting authorization to travel.
TRIPLE ROOM DISCOUNTS
Triple room accommodations are available on a limited basis at a reduced cost. Triple rooms usually consist of 2 double beds rooms. Triple rooms may not be comfortable for three adults.
SINGLE ROOM UPCHARGE
Single room accommodations are available at additional cost.
RESERVATIONS AFTER FINAL PAYMENT DATE
Late additions are accepted on a first-come, first-served basis. Your payment must be made in full by credit card at the time of reservation. Late additions are subject to standard Cancellation fees (see “Refunds & Cancellations”) applicable at the time of reservation.
Failure to provide accurate and required information at the time of reservation could result in additional fees. Changes made after the Final Payment Date (see “Making payments”) will be considered late changes and are at the sole discretion of GAT. Any changes (including but not limited to dates, may be subject to a service charge of $50 plus any costs. Once the tour has departed, changes affecting return date or gateway will not be permitted.
ABOUT OUR HOTEL
The hotel listed in this brochure will be used on all our departures. If a change becomes necessary for any reason, hotel substituted will be comparable to this shown.
MAKING YOUR OWN FLIGHT ARRANGEMENTS
Global Gate Travel can help with flight arrangement. If you choose to make your own flight arrangements, you are also responsible for arranging your own transportation to and from Tallahassee airport if your flight will arrive and depart after allowed travel window. Please, see FAQ for details. If it is necessary for Global Gate Travel to change or cancel the tour in any way, you will be responsible for altering your flight plans accordingly and for any costs that result from such changes or Cancellations.
FINAL TRAVEL DOCUMENTS
Final travel documents, including travel itineraries, hotel accommodation will be email approximately 20 days prior to departure to an email address given by the traveler on file. Final documents can be sent by mail via signature-required courier service by request only and cannot be delivered to post office boxes by requesting with the final payment. If your email address, or mailing address changes or you want your final documents sent to another address, you must notify Global Gate Travel prior to the final payment date. Otherwise, you will be responsible for any additional mailing costs.
REFUNDS & CANCELLATIONS
If you cancel your reservation, the Cancellation fee schedule below will apply. If you are booked in a double/twin room and your roommate cancels, you will be responsible for paying the single supplement fee at the time your roommate cancels. Upon notifying Global Gate Travel of your Cancellation, you will be given a confirmation number that verifies your Cancellation. If you purchased Travel Protection and are canceling for a reason covered under the policy guidelines, Cancellation fees will be reimbursed to you directly from the insurance company. All Travel Protection packages are non-refundable. In the event you have to cancel your tour on the day of departure, you must notify Global Gate Travel prior to your bus departure. Any penalties for supplemental services/guarantees (included but not limited to flights, hotels or late additions) resulting from Cancellations made at your request will be your responsibility, and all service fees are non-refundable. Substitution of travelers is not permitted. If you do not show up for your trip, if you cancel your trip after the departure date or if you leave before the scheduled completion of a trip, you will not be eligible for any refund from Global Gate Travel for any unused portion of your trip or reimbursement for any additional costs incurred by leaving your trip early. Global Gate Travel reserves the right to terminate the tour of any person who is objectionable to other passengers or who disrupts the operation of the tour without any refunds made to that person.
CANCELLATION OF LAND TOURS
Days Prior to Departure Cancellation Fee
(Includes Reservation fee)
(Includes Reservation fee)
45 days or more $100
44–21 days 50% of total tour cost
20–0 days 100%*
* Percentages listed above are of the total tour cost.
HEALTH AND CAPABILITIES
The paces of Tours of Tallahasseel tours vary but in general require that participants be in good physical and mental health. While Tours of Tallahassee encourages participation of disabled passengers on our tours, some itineraries and sites are not accessible by wheelchair or motorized scooter. When reserving your tour, please inform your Tour Consultant of any physical disabilities and limitations so he or she can help you determine the appropriateness of the itinerary you select. If such limitations cause you to require additional assistance, Tours of Tallahassee asks that you plan to travel with a companion who can provide assistance.
GROUP TRAVEL REQUIREMENTS
GAT reserves the right, up to final payment date, to reschedule or cancel any tour that has an insufficient number of travelers. If an insufficient number of travelers register for your tour (not applicable to Private or Customized tours), Global Gate Travel will offer you a choice: choose another tour and/or departure date with a sufficient number of travelers, or cancel your tour without penalty. You will be responsible for all costs associated with independent travel arrangements.
ITINERARY VARIATIONS AND HOLIDAYS
If improvements can be made to tour itineraries or unforeseen circumstances necessitate changes, GAT reserves the right to amend, adjust or alter itineraries. Tours of Tallahassee cannot control program changes on tours and/or motorcoach components of tours. Will make every effort to notify you as early as possible of such changes. Due to local or national holidays, seasonal hours of operation or availability, special events and/or bad weather, access to certain facilities and attractions including but not limited to local private sites, museums, historical sites or state parks may be limited. On such occasions, and whenever possible, itinerary adjustments will be made by Tours of Tallahassee to minimize traveler inconvenience. Tours of Tallahassee reserves the right to substitute in itinerary of similar quality and will not be responsible to any person for expense, loss of time money or other circumstances resulting from a change in itinerary or change in tour arrangements made by the tour operator for tour members.
Tours of Tallahassee makes every effort to ensure the accuracy of its publications, but it cannot be held responsible for typographical or printing errors, including but not limited to prices. Tours of Tallahassee tours are not for resale, and travelers must enroll directly with Tours of Tallahassee. Tours of Tallahassee shall not be responsible for any intentional or careless actions or omissions on the part of any supplier which results in any loss, damage, delay or injury to you or your travel companions or group members, whether it is in connection with any accommodations, transportation or other services directly or indirectly from any occurrences or conditions beyond its control, including but not limited to acts of God, acts of terrorism, defects in equipment, strikes, default, theft and cancellations of or changes in any itineraries or schedules. Acceptance of tour participation by passenger means the passenger agrees with all the previous responsibilities and that the tour participant agrees that neither Tours of Tallahassee nor its selling agents shall be liable for any damage, loss (including personal injury, death or property loss), or expense occasioned by any act or omission of any supplier providing services.
Tours of Tallahassee is a division of Global Gate Travel.
Tours of Tallahassee is a division of Global Gate Travel.